Solutions

Our suite of ATM products integrates closely with our flagship product, ATMInsight-Advanced ATM Monitoring. The entire suite of products is fully integrated that ultimately results in faster implementation and overall lower running costs. Starting with super-fast installations all the way down to super-smooth running reputation, banks can expect our solutions to meet their business and technical requirements.

ATM Management Solutions

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    Advanced ATM Fleet Monitoring

     

     

    There has been a significant increase in ATM usage as installation of ATMs has been particularly rapid in recent years and as such banks must address management of ATM networks in order to capture efficiencies in revenue and stay ahead in an increasingly competitive market. This effectively means that the bank’s ATM network must operate at its optimal efficiency.

     

    To increase the availability of the bank’s ATM network, a comprehensive ATM monitoring tool is required that allows the bank to continuously monitor the ATM fleet to ensure that the maximum number of ATMs are operating at peak efficiency.

     

    ATMInsight offers this level of monitoring.

     

    ATMInsight simplifies the issues of ATM problem management by automating the processes involved and allowing bank personnel to better manage problem resolution and track the response of ATM service teams.

     

    The ATMInsight solution allows the bank to reduce operating costs and better manage the performance of the ATM network without having to invest in large operational specific monitoring hardware or other capital expense. The entire solution can be implemented using existing servers to minimize system costs and complexity without existing vendor involvement.

     

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    ATMInsight - Advanced ATM Monitoring

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    ATMInsight Distributor

     

     

    ATMInsight Distributor is a software distribution tool for remote management of ATM software, branding and marketing, including graphics, software updates, applications, audio/video files, etc. to be distributed to ATM fleets.

     

    ATMInsight Distributor allows banks to centrally manage the distribution of software and marketing updates to its ATM fleet.

     

    Software and marketing updates can be applied to a selection of ATMs or the entire fleet of ATMs.

     

    Transfer information to your ATMs - quickly and efficiently without leaving your desk.

     

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    ATMInsight - Distributor

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    ATMInsight - RKL

     

     

    With the introduction of new regulations and security requirements by the various card schemes and related bodies, ATM fleets run by organisations and banks are now finding themselves investing in ever increasing amount of resources and budgets in order to satisfy the requirements.

     

    To address these needs and requirements, ATMInsight-RKL simplifies the process of ATM fleet encryption key management by automating the processes involved, securely and efficiently.

     

    Remote Key Loading (RKL) offers a solution that not only increases security but also offers other advantages. ATMInsight-RKL provides a complete solution for key management requirements.

     

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    ATMInsight - RKL

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    ATMInsight - Live Electronic Journal

     

     

    ATMInsight-EJ is a solution that allows the electronic journal log to be automatically retrieved from ATM fleets.

     

    As part of the reconciliation process, the journal entries generated by various activities on the ATM need to be verified and archived for audit as well as reconciliation processes.

     

    ATMInsight-EJ simplifies journal management by automating the process for journal retrieval and management. As well as removing the requirement for paper journals, it also centralizes the journals, resulting in Electronic Journal data being easily accessible from a single location.

     

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    ATMInsight - Live Electronic Journal

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    ATMInsight - Protect

     

     

    Malware is a constant and persistent threat that poses significant financial and reputational risks to the banks. Given the pervasiveness of these threats, organizations have much to gain by taking steps to reduce their attack surface.

     

    ATMInsight-Protect is designed to provide that protection — a purely ATM/SST based solution (not a generic anti virus) that locks down the ATMs and prevents malware or other unauthorized changes to the ATMs.

     

    Uses enhanced security features to safeguard data without affecting performance.

     

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    ATMInsight - Protect

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    ATMInsight - Firewall

     

     

    Keeping the ATM fleet from external intrusion and exploitation is a priority that must be actively pursued to prevent malicious mischief from compromising self service terminals.

     

    ATMInsight-Firewall is a purely ATM/SST based solution designed to establish a barrier between the ATM and wide area network that locks down the ATMs by monitoring incoming & outgoing network traffic and decides whether to allow or block specific traffic based on a defined set of security rules.

     

    Uses enhanced security features to safeguard data without affecting performance.

     

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    ATMInsight - Firewall

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    ATMInsight - Reconciliation

     

     

    A solution that is designed to automate the processes involved with ATM transaction reconciliation. With a number of independent systems involved, reconciliation is made altogether difficult by transactions passing around from the ATM tothe Switch and the Host.

     

    ATMInsight-Recon is an agile solution that has full details of ATM cash transactions in a central location that is accessible fluidly.

     

    Requires no changes to infrastucture with a fast-track deployment basis.

     

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    ATMInsight - Reconciliation


PIN Management Solutions

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    PINExpress - Remote PIN Mailers

     

     

    PINExpress is a solution that uses the existing central HSM to print PIN mailers securely over the bank's LAN and WAN. PIN Mailers can be printed at any chosen location using only one central HSM and without changes in the existing infrastructure.

     

    No additional hardware is required (except for extra PIN mailer printers at the specified branches or locations).

     

    The solution encompasses enhanced security features to safeguard data and complies with industry security standards.

     

    The system supports a number of HSMs including the Thales PayShield 9000 and Thales 8000 HSMs and is instantly deployable.

     

    Uses enhanced security features to safeguard data delivery without affecting performance.

     

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    PINExpress - Remote PIN Mailers

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    PINExpress - PIN By SMS

     

     

    PINExpress is a solution that uses the existing central HSM to print PIN mailers securely over the bank's LAN and WAN.

     

    PIN Usagi Ebanking can now offer a PIN delivery system to issuers that can remove the risks of the legacy style PIN distribution.

     

    PINExpressPlus is a revolutionary solution that allows issuers to deliver the cardholder PIN securely to their mobile phones using SMS.

     

    PINExpressPlus requires no additional hardware and the system supports a number of HSMs including the Thales PayShield 9000 and Thales 8000 HSMs and is instantly deployable.

     

    Our solution encompasses enhanced security features to safeguard data and complies with PCI DSS guidelines and uses cryptography that is driven by Hardware Security Modules (HSMs).

     

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    PINExpress - PIN By SMS


HSM Key Management Solutions

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    Hardware Security Module LMK Management

     

     

    Hardware Security Modules (HSMs) are at the hearts of payment security. Keeping the main keys associated with HSMs updated is essential to sound security and compliance.

     

    HSMs use a Local Master Key (LMK) which in turn is used to encrypt every other key (such as PIN keys).

     

    Due to it’s importance, the LMK should be refreshed at yearly intervals as recommended by the card schemes such as Visa and MasterCard. By changing the LMK at frequent intervals ensures that there is less risk of working keys being compromised over time.

     

    Contact us for further details on your specific requirements.

     

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    Hardware Security Module LMK Management

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    KeyMan - Key Management

     

     

    KeyMan is a Key Management System that allows complete control of an organisation’s PIN/card production keys. The package enables either one or more organisations to manage their encryption keys with direct control and ease.

     

    KeyMan allows an organisation to handle a set of encryption keys and allow these encryption keys to be generated, imported, exported, visualised and printed on predefined stationary.

     

    Contact us for further details on your specific requirements.

     

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    KeyMan - Key Management


Network Monitoring Solutions

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    NetPatrol - Server/PC, Environment monitoring

     

     

    NetPatrol remote server monitoring is a solution which allows servers within an organisation to be monitored and managed from a central location. This method of remote server monitoring is quick, secure, reliable and cost effective.

     

    NetPatrol monitors all critical aspects of an organisation’s servers to ensure that potential issues are detected as soon as possible. System health monitoring includes disk space, disk availability, Oracle disk usage, CPU/performance and processes and system uptime.

     

    The organisation’s entire network of servers/PCs can be controlled, including Windows updates, shutdown, sleep, logoff, etc with ‘one’ click.

     

    Monitor the variation in humidity and temperature in multiple server rooms to protect your high value equipment.

     

    Intelligently escalate alerts for issues that are truly critical.

     

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    NetPatrol - Server/PC, Environment monitoring